Posts tagged as:

Reputation management

We’ve started a new project to take advantage of public AlertRank accounts. We will be creating a series of public accounts to collect Google Alerts for specific industries. The biggest problem with trying to explain the need for reputation management and lead generation through Google Alerts is actually showing people what you can find. This is a classic case of show instead of tell.

When I first started selling microcomputers in 1979, it was impossible to describe to people how useful they were. Then VisiCalc came along, and all I had to do to sell an Apple II was give a 5 minute demo. In early 1995 I started telling anyone who would listen that the World Wide Web would change everything. I soon learned that the best way do this was to ask what they were interested in, and then show them some websites for that topic. Within minutes of seeing all that free content they wanted to know how they could sign up for an Internet account.

Now I need to explain why Google Alerts are an essential online marketing tool for any business. If I can show a lawyer, or a real estate agent how much great, actionable information is flowing past them without their even knowing it, the job of helping them manage their alerts will get a lot easier.

The first step is creating a couple of dozen public accounts for different types of businesses. I created three of them yesterday, and they are now starting to gather alerts. They are a bed and breakfast, a law firm, and a real estate firm.

I’ll explain the reasoning behind the alerts in each account in later blog posts. If you do online marketing or reputation management, I think you’ll find these accounts to be great sales tools for gaining new clients.

Are there any types of businesses you’d like to see illustrated with a public account? Would you like to be a part of this project, and help us create more useful accounts? Please contact me if you’d like to help: adam at alertrank dot com.

Related Posts

{ 0 comments }

One of the mantras of reputation management is “monitor your competition,” but since the Web is global and changing all the time, knowing who your online competition is can be a challenge. Along with Google Alerts for the sites you already know about, you should have some alerts that will help you add to that list.

One of the less well-known search commands is the related: operator. It can be used to find sites that Google thinks are similar to a specific URL based on keywords and inbound link patterns. This doesn’t return a huge amount of results, but the ones it finds are usually interesting.
related:olivegarden.com

Another way to find competitors that often delivers a much higher flow of results is looking for comparative mentions, such as “better than [your brand]“. “Instead of [your brand]” also works well:
“better than olive garden”
“instead of olive garden”

Whenever Google Alerts delivers a competitor that you weren’t aware of, be sure to add an alert for that name and URL.

Related Posts

{ 0 comments }

Comcast reputation monitoring made public

May 5, 2009

Comcast is famous for getting bad mentions online and for working aggressively on Twitter to manage their reputation. As a test of AlertRank’s new public accounts, I decided to set up an account to track all the Google Alerts results for Comcast. This is a fairly active search term. I got 75 results in just [...]

Read the full article →

Show clients why they must manage their online reputation

May 5, 2009

We just updated AlertRank to allow public accounts. This makes it a snap to share all your Google Alerts in a complete management interface with custom reporting. All you have to do is open the Alert Management tab, select the Public Account page, and click the check box to make your account public.

We even give [...]

Read the full article →

It’s a Reputation Report, not a Vanity Search

April 19, 2009

It’s time to rename the vanity search. The current name, along with ego search, implies that you are doing this out of narcissism. You are so vain that you need to continually Google yourself to see if you really exist. That type of thinking shows a complete misunderstanding of the vital importance of Google’s results [...]

Read the full article →